A 2 Billion Dollar “Ring Of Death” For Microsoft!
Two months ago, my XBOX 360 that I purchased over a year ago came down with the infamous “Ring of Death,” a problem that all too many Xbox owners are aware of. In short, the Ring of Death makes your Xbox unusable due to a flaw in the connection between the CPU and motherboard. Microsoft has sold over 11 million Xbox systems and some estimate that between one third and one half of these suffer the flaw that results in the red ring of death symptom. Like Vista, this has proven to be a PR nightmare for the product line. As a result, Microsoft has extended its standard year warranty by an extra year so that any and all Xbox owners who experience the problem can get their box repaired for free by mailing in the unit with the supplied shipping box for UPS.
The fix has cost Microsoft nearly two billion dollars. The Ring of Death is also a classic example of how the Internet has become a highly used research tool to troubleshoot and find home remedies for broken products. One can go to YouTube and find dozens of videos showing how common users have temporarily remedied the Ring of Death through the “Towel Trick”. Using the towel trick, one wraps their Xbox in 3 towels and leaves the unit on for at least twenty minutes. Encasing the box in towels causes the unit to overheat the unit which actually reseats the CPU in the motherboard by heating up the solder connections. The fix is only temporary as it only lasts for a week or so, but allows you to finish your game.
Brad Rudisail
Computer Network Technician-Network Security Instructor
Ashworth University
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